What’s the best way to brief you on what I’d like?

A great place to start is to already have an idea of the dimensions and what you’re trying to achieve in your space. From there, we recommend emailing through your thoughts and any inspiration you have for what you’d like to us. Once we have that information, we will then get back in touch with you to tease out any further details that you might like to be included in the concept.

How we confirm a design with our clients

All client commissions are built out virtually in 3D software which allows us to help demonstrate the piece to you and tweak the design to best suit your needs. Within the 3D renders we can also apply a finish to the item to help give you a better visual representation of how this piece may look like in real life.

Deposit

Once a commission is confirmed with a client we look to take a 50% deposit to cover the cost of the materials and associated hardware. Once the commission is delivered or prior to it being couriered to you we then look to take the remaining balance.

How long will it take approximately from confirmation to delivery?

Depending on the current works in progress the timing can vary, but we try to work towards a 6 - 8 week build time for commissions, after which the item will be arranged for delivery.

Do you deliver across New Zealand?

100%, we deliver New Zealand wide. Delivery costs vary by the size of the commission and the distance the items will need to travel with those details being ironed out in the quote.

What options with timber do you offer?

All timber that we utilise in your commissions is bought locally in New Zealand from various timber mills depending on the species that we intend on working with. Unless a client is specific on what they’d like to use timber-wise, then we normally try to work with our clients on what look and feel they’re trying to go for and look to recommend species that will help them achieve their desired outcome.